Policy Information

Gilray UK Ltd

 Effective Date: March 2026

 Last Updated: March 2026

1. Introduction

Gilray UK Ltd trading as Scaffold Wholesalers is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and protect personal data when you:

  • Visit our website
  • Register for a trade account
  • Place wholesale orders
  • Request quotations
  • Contact us

We process personal data in accordance with UK GDPR and the Data Protection Act 2018.

2. Who We Are

Gilray UK Ltd is a UK-based scaffolding materials wholesaler supplying:

  • Scaffold boards
  • Tubes and fittings
  • Access equipment
  • Associated trade materials

Registered Office: Unit E & F Cedar Depot, Church Manor Way, Erith, DA8 1DE
 Company Number: 16916643
 Email: hello@gilrayuk.ltd
 Telephone: 01322 941 040

3. Personal Data We Collect

🔹 Information You Provide

  • Full name
  • Company name
  • Business address
  • Email address
  • Phone number
  • VAT number
  • Payment details
  • Delivery addresses
  • Account login details (if applicable)

🔹 Information Collected Automatically

  • IP address
  • Browser and device type
  • Pages visited
  • Order history
  • Cookie data

4. How We Use Your Data

We use personal data to:

  • Process wholesale orders
  • Deliver scaffolding materials
  • Manage trade accounts
  • Conduct credit checks (where applicable)
  • Process payments
  • Provide customer support
  • Comply with legal and tax obligations
  • Improve our website and services

Lawful bases include:

  • Performance of a contract
  • Legal obligation
  • Legitimate interests
  • Consent (where required)

5. Sharing Your Information

We may share data with:

  • Delivery and logistics providers
  • Payment processors
  • Accountants and legal advisers
  • IT and hosting providers
  • Credit reference agencies (for trade accounts)
  • Regulatory authorities if legally required

We do not sell personal data.

6. Data Retention

We retain data for:

  • The duration of your trade relationship
  • 6–7 years for tax and accounting purposes
  • As required by UK law

7. Your Rights

You have the right to:

  • Access your data
  • Correct inaccurate information
  • Request deletion (where legally permissible)
  • Object to processing
  • Withdraw consent

You may complain to:

Information Commissioner's Office (ICO)
 https://www.ico.org.uk

8. Security

We implement appropriate technical and organisational measures to safeguard personal data.

🍪 COOKIE POLICY

Gilray UK Ltd – Scaffold Wholesalers

1. What Are Cookies?

Cookies are small text files stored on your device when you visit our website.

2. Types of Cookies We Use

🔹 Strictly Necessary Cookies

Required for:

  • Account login
  • Shopping basket
  • Secure checkout
  • Website security

These do not require consent.

🔹 Analytics Cookies

We may use:

  • Google Analytics

These help us analyse:

  • Website traffic
  • Product page performance
  • Customer behaviour patterns

Used only with consent.

🔹 Functional Cookies

Used to:

  • Remember login sessions
  • Save preferences
  • Improve user experience

🔹 Marketing Cookies (if applicable)

Used for:

  • Advertising
  • Measuring campaign performance
  • Retargeting

Only used with explicit consent.

3. Managing Cookies

You can control cookies via:

  • Our cookie consent banner
  • Browser settings

Browser guidance:

  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge
  • Apple Safari

📑 WEBSITE TERMS & CONDITIONS

Gilray UK Ltd

1. Acceptance of Terms

By accessing this website or placing an order, you agree to these Terms & Conditions.

2. Trade Customers

Our wholesale services are intended for:

  • Businesses
  • Contractors
  • Trade professionals

We reserve the right to request proof of trade status.

3. Orders

All orders are:

  • Subject to availability
  • Subject to written confirmation
  • Not binding until accepted by us

We reserve the right to cancel orders due to:

  • Pricing errors
  • Stock errors
  • Payment failure

4. Pricing & VAT

  • All prices are subject to VAT unless stated otherwise.
  • Prices may change without notice.
  • Quotations are valid for the period stated on the quote.

5. Payment Terms

  • Payment terms will be specified at checkout or in your trade agreement.
  • Late payments may incur interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

6. Delivery

Delivery times are estimates only.
 Risk transfers upon delivery.

Customers must:

  • Provide accurate delivery information
  • Ensure safe unloading access
  • Inspect goods upon receipt

7. Returns

Returns must:

  • Be authorised in advance
  • Be unused and in resale condition
  • Returns to be agreed by management

Special order items may be non-returnable.

8. Liability

To the fullest extent permitted by law:

  • We are not liable for indirect or consequential loss
  • Liability is limited to the value of goods supplied

Nothing excludes liability for:

  • Death or personal injury caused by negligence
  • Fraud

9. Intellectual Property

All website content is owned by Gilray UK Ltd.

10. Governing Law

These Terms are governed by the laws of England and Wales.

Delivery info:🚚 Delivery Information

Gilray UK Ltd

At Gilray UK Ltd, we aim to provide a reliable, efficient, and safe delivery service for all scaffolding materials and equipment.

📍 Delivery Areas

We deliver across:

  • we deliver across London and South East , Nationwide delivery available

If you are unsure whether we cover your area, please contact us and we will be happy to assist.

⏳ Delivery Times

Delivery times depend on:

  • Project size
  • Site accessibility
  • Equipment availability
  • Traffic and weather conditions

Typical delivery timeframes:

  • Urgent requirements: Same-day or next-day delivery may be available (subject to availability)
  • Delivery times will be confirmed at time of booking

All delivery dates are estimates unless confirmed in writing.

🏗️ Site Delivery Requirements

To ensure safe and efficient delivery, clients must:

  • Provide safe and unrestricted access to the delivery area
  • Inform us of any height, width, or weight restrictions
  • Ensure the site is properly prepared and level where required
  • Arrange any necessary permits for road closures or parking suspensions

Failure to provide safe access may result in delayed delivery or additional charges.

💷 Delivery Charges

Delivery charges may vary depending on:

  • Location
  • Order size
  • Type of equipment
  • Urgency

Delivery costs will be clearly outlined in your written quotation.

🔄 Failed or Delayed Delivery

If delivery cannot be completed due to:

  • Unsafe site conditions
  • Restricted access
  • Client unavailability
  • Inaccurate site information